terms-conditions

TERMS & CONDITIONS

Dimensions / Color / Material

Product attributes such as dimensions, color, material have been mentioned wherever applicable. Please feel free to reach us to confirm the same before placing an order. No product will be exchanged/replaced on this basis. We click all the photos in sunlight to make sure that the colors are as real as possible. If you are not sure about the color feel free to call us and confirm it. No product will be replaced on this basis. If you do not like the product and or it is bigger/smaller/heavier than you thought we do not exchange it.

Cancellation:

An order cannot be cancelled once the payment is complete. Only exception will be inventory mismatch at our end. If you end up buying a product that is out of stock, we will cancel the order and refund full payment. Refund will be processed after receipt of the bank account details from the buyer.Refunds will be processed in 15-18 days

Delivery / Shipping Time

7 to 8 working days within India and 15 – 21 working days outside India as most of the products are created after receiving your order. Sunday is a non-working day for our courier partner.

Material used for jewelry, Guarantee / Warranty

There is no guarantee/warranty for any creation.
We use best quality raw material that is allergy free. However if you are allergic to non-gold jewelry we do not hold any responsibility to any kind of damage. Please follow the "Jewelry Care" [http://www.ajnaajewels.com/jewellery-care] on our home page and you will happily flaunt our creations for years!

Content / Photos

All designs, photos and content are entirely our (‘Ajnaa Originals') property. Please do not use any image / content without our prior written consent or permission as this could lead to legal action taken against you.